Help Center

Sign-up, activation, password, regions, deleting or replacing your account.

• How to reset your password
• How to activate your account
• Troubleshooting sign-up
• How many accounts can I have?
• How to delete your account

Recording, effects, saving takes, and fixing Studio problems on iOS and Android.

• How to adjust volume in the Studio
• How to fix poor audio quality or robot voice
• How to switch between old and new Studio
• How to make sure your draft is saved
• Why drafts disappear and what to do

Finding, using and uploading beats.

• Understanding beat samples and full beats
• How to upload a beat for the community
• Beat licensing and non-commercial use
• Using custom beats with Premium

Saving, sharing and deleting your tracks.

• How to save a track to your device
• How to share tracks with friends
• How to delete a track
• Sharing tracks on social media and monetization
• Track upload limits

Subscriptions, renewals, refunds, and what Premium includes.

• What is included in Premium?
• How to cancel your Premium subscription
• Troubleshooting subscription renewal
• Refunds and disputes

Earning and spending Benjis, Crowns, Diamonds, and referral rewards.

• How to earn Benjis
• How to earn referral rewards
• What are Crowns and Diamonds?
• How to earn money on Rap Fame

The HOT feed, featured tracks, Rookie tag and ranking, blue check, ambassadors.

• How to send a track to HOT
• What is a Featured Track?
• How to get your track featured
• How to get featured on Instagram
• What is a Rookie tag?

How the Hall of Fame works and how to get in.

• What is the Hall of Fame?
• How to join the Hall of Fame
• Hall of Fame member responsibilities

Common problems, reporting bugs or other users, and contacting support.

• How to report a problem or bug
• Reporting harassment or bullying
• Reporting fake accounts
• Reporting copyright violations
• Reporting inappropriate lyrics